A Payment Plan is a written payment arrangement between a resident and the property management company.
Residents who cannot meet their rent payments agree to pay their balance on specific dates under a payment plan.
Although the resident signs a payment plan, it does not mean that late charges stop.
The corresponding late fees will be added to the balance when a payment plan is signed.
All payment plans must be scanned and saved to Rent Manager in the History and Notes Section.
The following video will help refresh your memory on how to add a payment plan correctly into the system.