How to attend an interested party?
ACTOR | STEP | ACTION | ||||||
Leasing Agent | ❶ |
If he shows real interest, offer to show a Model according to his needs (size/price). | ||||||
Customer | ❷ | Gives a form of ID. (ID stays at the office while giving a tour. | ||||||
Leasing Agent | ❸ | Proceed to the guided tour following the necessary safety recommendations: When going on tour make sure you walk the nicest route. Make sure to know your property so you can answer any questions they might ask on tour. Safety tip 101
Clarify at this point that everyone over 18 that will be living in the apartment must fill out an application. (No Exceptions) | ||||||
Customer | ❹ | Fills out the application and provides proof of income. Then the application is completed. | ||||||
Leasing Agent | ❹ | If the Applicant did the application online then the system will automatically create a prospect for them. If the Applicant did the application manually you will have to manually add the prospect to the system.
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