Check Station
Every office has a check station.
In addition to keeping the company organized, this also ensures that everything is being done correctly.
Everything that requires updating in the system should be put in one of these 4 bins!
Move-In:
All folders of newly moved-in residents. (Once a tenant picks up their keys the folder should be put here for the manager to review.)
- The manager can file the folder after confirming that everything has been updated correctly in rent manager.
Move Out:
All folders of residents that have recently moved out. (Once a tenant turns in their keys the folder should be put here for the manager to review.)
- When the manager has ensured everything in Rent Manager has been updated correctly and the Move Out Statement has been filled out, it can be filed in the Dead Files.
Pre-Lease: All folders of newly leased apartments. (Once a prospect signs a lease contract the folder should be put here until the manager reviews it)
Renewals:
All folders of newly renewed Tenants. (Once a current resident signs a new lease, the folder should be put here for the manager to review.)
Anytime an adjustment or change is made on a lease, it must be updated in Rent Manager.
Once something is updated in Rent Manager, the manager must look it over to avoid the risk of anything being done wrong.