Course Content
Excel Property Management
About Lesson

 

Collections Department

The collections department is led by a collections director, together with the collections team, they are in charge of many different tasks.

 

These tasks include but are not limited to: 

  • Establishing collections strategies that will help each property reach its individual goals. 
  • Analyzing the collection progress of each property to understand which strategies are working and which ones are not. 
  • Preparing the monthly collection task calendar for each manager. 
  • Coordinating all eviction decisions for each property.
  • Be accessible for every tenant to have personal one-on-one time so long as the topic is regarding their balances.

 

The collection’s director can be reached by tenants on his direct line at 832-544-2258

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