Course Content
Excel Property Management – Backup
About Lesson


Collections Department

The collections department is led by a collections director, together with the collections team, they are in charge of many different tasks.


These tasks include but are not limited to: 

  • Establishing collections strategies that will help each property reach its individual goals. 
  • Analyzing the collection progress of each property to understand which strategies are working and which ones are not. 
  • Preparing the monthly collection task calendar for each manager. 
  • Coordinating all eviction decisions for each property.
  • Be accessible for every tenant to have personal one-on-one time so long as the topic is regarding their balances.


The collection’s director can be reached by tenants on his direct line at 832-544-2258