5. MOVE-IN PROCESS - Excel Property Management

Course Curriculum

Instructions

Process notation & the 4 big process
Requirements
Terminology: Prospect, Tenant, Admin fee, Specials, Prorate rent
Flow Chart

The application procedure

Flow Chart
CUSTOMER SERVICE
How to attend a person interested

01:52
How to send the link application & view on RM

01:52
Due Diligence and send to the corporate
How to fill the The Summary?

03:34
How to make the Background check?

06:18
How to send the application to the corporate?

02:22
Communicate Decision
How to add a prospect to rent manager?

06:02

The sign of the lease & Separation

Flow chart
The appointment
Move the prospect to Tenant
Prepare the lease & read for the Tenant
Lease Folder
Sign lease & Bill the initials fee or charges
How to do the initial charges for a move-in

05:54
Take payment
How to charge the rent fee?

06:45
How to set up Cash Pay number
Get manager sign

Prepare the apartment

Welcome package & give the key

Chapter Quiz
Chapter Quiz