Course Curriculum
III. THE PROPERTIES
All the properties of the Company are managed in the same way, we have a common structure, common systems even common terminology, regardless of the location, the properties are always managed in the same way.
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Organizational Chart
The Team (Responsibilities & Tasks)
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Property Manager
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Asistant Manager
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Leasing Agent
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Lead Make Ready
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Make-Ready
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Lead Maintenance
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Ticket Runners
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Porter
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Housekeeper
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Support Personal
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Quiz
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1
Leasing Office
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Rules (Opening & Closing)
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Accounting closing 26th of the month
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Day of rent Payment & Late Fees
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Quiz
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Prohibitions & Corporate email
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Phone Call Scripts
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Rent Manager (The Core)
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Rm App Suite (Phones)
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Email
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Text Free
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Core Logic
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The Intranet
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Folders Drawers & Dead Files
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Copies of resident keys
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The boards
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Check Station
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Application Station
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Apartment Model Instructions
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General Instructions
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Emergency Knowledge
Quiz
Chapter Quiz
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Chapter Quiz